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Student Affairs Case Management Services

Student Affairs Case Management Services

SACM is committed to creating a culture of care at UC San Diego by providing non-clinical case management support to undergraduate, graduate, and professional students.

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About SACM

Student Affairs Case Management Services (SACM) creates a culture of care via inclusive, comprehensive support services that empower students to address all aspects of their health and well-being.

In collaboration with university and community partners, SACM triages and addresses student distress that interferes with their learning, development, or success – by ensuring that identified students are connected to appropriate resources.

Student Affairs Case Management Services provides:

  • NON-CLINICAL CASE MANAGEMENT SUPPORT to all undergraduate, graduate, and professional students at UC San Diego
  • CONSULTATIVE SERVICES AND RESOURCES for faculty/staff that empower them to support students in distress

We do this via:

SACM creates a culture of care within the UC San Diego community by:

Student Safety

  • Engaging in crisis prevention and intervention
  • Responding to concerns from the UC San Diego community about students in distress

Student Support

  • Assisting students in identifying options to address challenges and barriers to success
  • Promoting growth in self-advocacy while connecting students to campus and community resources
  • Providing opportunities for students to develop critical thinking skills

Education and Outreach

  • Building capacity within the UC San Diego community to recognize and respond to students in distress

Connect with the Student Affairs Case Management Team

The Student Affairs Case Management Services team is an excellent resource for faculty and staff who seek consultation about a student in distress, or have general questions about a concerning student situation.

For any inquiries about SACM, please email:

Andrew Hua
Interim Director, Student Affairs Case Management Services
Ana Bowens
Student Affairs Case Manager
Martina Galvan
Student Affairs Case Manager
Annie Lin
Student Affairs Case Manager
Kevin Baldueza
Student Affairs Case Manager
Outreach Specialist
Maria Nessim
Student Affairs Case Manager
Outreach Specialist
Diana Go
Intake and Operations Coordinator
Triton Concern Line Contact
Bianca Barreto
SACM Graduate Assistant
Jovon Owens
SACM Graduate Assistant
Amy Scott
SACM Graduate Assistant
Cheyanna Vang
SACM Graduate Assistant

Creating a Culture of Care

What is a Student in Distress?

A student whose academic progress or functioning in the university environment is adversely affected due to a number of indicators that are impacting their well-being and/or the well-being of others.

How to Support a Student in Distress

Does the student pose a danger to themselves or others,
or need immediate assistance for any reason?


The student's conduct is clearly and imminently reckless, disorderly, dangerous, or threatening and is suggestive of harm to self or others in the community.

The student shows signs of distress, but I am not sure how serious it is.

My interaction has left me feeling uneasy and/or concerned about the student.

I am not concerned for the student's immediate safety, but the student is having significant academic and/or personal issues and could use some support or additional resources.

Call Campus Police:
at 911
(emergency) or
(urgent but not an emergency)

Submit a
Triton Concern Form

Refer to an appropriate resource from the Resources for Students below,
or submit a
Triton Concern Form

Deans of Student Affairs

If you are aware of the student's college affiliation, please contact their respective Dean or Assistant Dean of Student Affairs in addition to following the flowchart above.

Undergraduate Colleges/ Graduate Division

School of Medicine

Skaggs School of Pharmacy & Pharmaceutical Sciences

How does SACM create a Culture of Care?

As a UC San Diego community, we can create a culture of care together by understanding how to identify and assist students who show signs of emotional, physical, or psychological distress.

Triton Concern Form

Use this button to submit a Triton Concern Form for NON-URGENT concerns about a student's well-being.

Complete Form Now

UC San Diego Community Resources

Training for Faculty, Staff, and Students

Student Affairs Case Management Services provides trainings to UC San Diego community members who would like to learn more about recognizing and supporting students in distress.

"Creating a Culture of Care" Training

For faculty/staff, via UC Learning.

Sign Up for Training

Department/ Group Training

For faculty, staff, and student groups.

Request a Training

Resources for Students


Counseling and Psychological Services (CAPS) provides free, confidential psychological counseling and crisis services for students.



CARE at the Sexual Assault Resource Center (SARC) provides free and confidential services for those impacted by sexual violence.



The Hub Basic Needs Center provides students with essential resources, including access to food, housing, and financial wellness.


Student Health

Student Health Services (SHS) provides quality primary medical care, urgent care, and supports such as lab, pharmacy, optometry, and x-ray.

SHS Home

Health Promotion Services

Health Promotion Services (HPS) provides innovative services that enhance and maintain the health of our campus community.

HPS Home

Campus Community Centers

Campus Community Centers (CCC) build affinity among diverse populations on campus, and contribute to the evolution of a socially just UC San Diego.

CCC Home

Students with Disabilities

The Office for Students with Disabilities (OSD) provides resources for students with documented disabilities, and may assist staff in facilitating accommodations.

OSD Home

Student Legal Services

Student Legal Services (SLS) provides free, confidential counseling on legal topics for individuals and groups.

SLS Home

Student Retention & Success

Student Retention and Success (SRS) provides support for populations including undocumented, transfer, first-generation, and military-connected students.

SRS Home

Equity, Diversity and Inclusion

"We believe that true excellence is achieved through productive relationships among people of diverse perspectives, as defined by UC San Diego's Principles of Community."


Land Acknowledgement

The UC San Diego community holds great respect for the land and the original people of the area where our campus is located. The university is built on the un-ceded territory of the Kumeyaay Nation. Today, the Kumeyaay people continue to maintain their political sovereignty and cultural traditions as vital members of the San Diego community. We acknowledge their tremendous contributions to our region and thank them for their stewardship.

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