Outcomes are the heart of why programs and services exist. They should be derived from the mission, vision, and goals of the division and be a reflection of the work each unit does.
Outcomes can be differentiated into levels: the division, unit, program, and activity. Each of these levels of operation can and should have their own outcomes.
In each of these levels of operation, there are two types of outcomes: Learning Outcomes and Process Outcomes:
Below are some resources to help you with this process.
Student Affairs Assessment & Evaluation
University Center 112
9500 Gilman Drive #0015
La Jolla, CA 92093-0088